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Supply Chain Management

Module 1: Understanding the Supply Chain Management
• Discuss the goal of a supply chain and explain the impact of supply chain decisions on the success of a firm
• Identify the three key supply chain decision phases and explain the significance of each one
• Describe the cycle and push/pull views of a supply chain
• Classify the supply chain macro processes in a firm

Module 2: Supply Chain Performance: Achieving Strategic Fit and Scope
• Explain why achieving strategic fit is critical to a company's overall success
• Describe how a company achieves strategic fit between its supply chain strategy and its competitive strategy
• Discuss the importance of expanding the scope of strategic fit across the supply chain
• Describe the major challenges that must be overcome to manage a supply chain successfully

Module 3: Supply Chain Drivers and Metrics
• Describe key financial measures of firm performance
• Identify the major drivers of supply chain performance
• Discuss the role of each driver in creating strategic fit between the supply chain strategy and the competitive strategy
• Define the key metrics that track the performance of the supply chain in terms of each driver

Module 4: Designing Distribution Networks and Applications to Online Sales
• Identify the key factors to be considered when designing a distribution network
• Discuss the strengths and weaknesses of various distribution options
• Understand how online sales have affected the design of distribution networks in different industries

Module 5: Network Design in the Supply Chain
• Understand the role of network design in a supply chain
• Identify factors influencing supply chain network design decisions
• Develop a framework for making network design decisions
• Use optimization for facility location and capacity allocation decisions

Module 6: Designing Global Supply Chain Networks
• Identify factors that need to be included in total cost when making global sourcing decisions
• Define uncertainties that are particularly relevant when designing global supply chains
• Explain different strategies that may be used to mitigate risk in global supply chains
• Understand decision tree methodologies used to evaluate supply chain design decisions under uncertainty

Module 7: Demand Forecasting in a Supply Chain
• Understand the role of forecasting for both an enterprise and a supply chain
• Identify the components of a demand forecast
• Forecast demand in a supply chain given historical demand data using time-series methodologies
• Analyze demand forecasts to estimate forecast error

Module 8: Aggregate Planning in a Supply Chain
• Identify the decisions that are best solved by aggregate planning
• Understand the importance of aggregate planning as a supply chain activity
• Describe the information needed to produce an aggregate plan
• Explain the basic trade-offs to consider when creating an aggregate plan
• Formulate and solve basic aggregate planning problems using Microsoft Excel

Module 9: Sales and Operations Planning: Planning Supply and Demand in a Supply Chain
• Manage supply to improve synchronization in a supply chain in the face of predictable variability
• Manage demand to improve synchronization in a supply chain in the face of predictable variability
• Use sales and operations planning to maximize profitability when faced with predictable variability in a supply chain

Module 10: Coordination in a Supply Chain
• Describe supply chain coordination and the bullwhip effect, and their impact on supply chain performance
• Identify obstacles to coordination in a supply chain
• Discuss managerial levers that help achieve coordination in a supply chain
• Understand the different forms of collaborative planning, forecasting, and replenishment possible in a supply chain

Module 11: Managing Economies of Scale in a Supply Chain: Cycle Inventory
• Balance the appropriate costs to choose the optimal lot size and cycle inventory in a supply chain
• Understand the impact of quantity discounts on lot size and cycle inventory
• Devise appropriate discounting schemes for a supply chain
• Understand the impact of trade promotions on lot size and cycle inventory
• Identify managerial levers that reduce lot size and cycle inventory in a supply chain without increasing cost

Module 12: Managing Uncertainty in a Supply Chain: Safety Inventory
• Understand the role of safety inventory in a supply chain
• Identify factors that influence the required level of safety inventory
• Describe different measures of product availability
• Utilize managerial levers available to lower safety inventory and improve product availability

Module 13: Determining the Optimal Level of Product Availability
• Identify the factors affecting the optimal level of product availability and evaluate the optimal cycle service level
• Use managerial levers that improve supply chain profitability through optimal service levels
• Understand conditions under which postponement is valuable in a supply chain
• Allocate limited supply capacity among multiple products to maximize expected profits

Module 14: Transportation in a Supply Chain
• Understand the role of transportation in a supply chain
• Evaluate the strengths and weaknesses of different modes of transportation
• Discuss the role of infrastructure and policies in transportation
• Identify the relative strengths and weaknesses of various transportation network design options
• Identify trade-offs that shippers need to consider when designing a transportation network

Module 15: Sourcing Decisions in a Supply Chain
• Understand the role of sourcing in a supply chain
• Discuss factors that affect the decision to outsource a supply chain function
• Identify dimensions of supplier performance that affect total cost
• Structure successful auctions and negotiations
• Describe the impact of risk sharing on supplier performance and information distortion
• Design a tailored supplier portfolio

Module 16: Pricing and Revenue Management in a Supply Chain
• Understand the role of revenue management in a supply chain
• Identify conditions under which revenue management tactics can be effective
• Describe trade-offs that must be considered when making revenue management decisions

Module 17: Information Technology in a Supply Chain
• Understand the importance of information and information technology in a supply chain
• Know at a high level how each supply chain driver uses information
• Understand the major applications of supply chain information technology and the processes that they enable

Module 18: Sustainability in a Supply Chain
• Understand the importance of sustainability in a supply chain
• Discuss the challenge to sustainability posed by the tragedy of the commons
• Describe key metrics that can be used to measure sustainability for a supply chain
• Identify opportunities for improved sustainability in various supply chain drivers


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